Nova Body Clinic Pty Ltd
Privacy Policy
Last Updated: 1st July 2025
1. Information We Collect
- Personal Details: Name, contact info, date of birth (for age-restricted services).
- Health Data: Medical history, allergies, injuries (for remedial massage/PBM/sauna/cold plunge safety).
- Treatment Preferences: Skin type (facials), lash styles, pressure preferences (massage).
- Payment Info: Processed securely via [HiCaps/NAB/Stripe]
- Card on file encrypted: We only ever see the last 4 digits of your card number, nothing more.
2. How We Use Your Data
To Safely Deliver Services:
- Adjust massage pressure for injuries.
- Patch-test beauty products.
- Monitor sauna/cold plunge contraindications.
- Legal Compliance: Insurance records, incident reports.
- Marketing: Only if you opt-in (e.g., promo emails).
3. Data Sharing & Storage
- Never Sold: We don’t share data with third parties for profit.
- Limited Disclosure:
- Therapists (to tailor treatments).
- Medical professionals (only if required for your safety).
- Storage:
- Digital records encrypted (clinic software).
- Paper forms shredded after 7 years.
4. Your Rights
- Access: Request your treatment history anytime.
- Correct: Update preferences/allergies via our portal.
- Delete: After legal retention periods (7 years for insurance).
5. Service-Specific Notes
- Massage Therapy: Guidelines require detailed notes.
- Beauty/Lashes: Photos may be taken for progress tracking (with consent).
- Recovery Tech (Sauna/Boots/EMS): Screen for pacemakers/pregnancy.
6. By booking, you agree to our Privacy Policy
7. Contact Us